I've got something more substantial planned for later, but I just ran across this old livejournal entry about the (then-new) Google Talk function, that also has a nice bit about the history of email, and draws some interesting parallels between the two.
I can't say to what degree Google has listened to the comments made there, ie whether or not they've moved to a more open standard, but I agree that the proliferation of IM protocols is a Bad Thing, and that the whole process needs to be greatly simplified.
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